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Best practices in access services
2008, Haworth Information Press
in English
0789038528 9780789038524
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Best practices in access services
2008, Haworth Information Press
in English
0789038528 9780789038524
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Book Details
Table of Contents
Reflections on academic libraries in the 21st century / W. Bede Mitchell
People first : a New Zealand approach to staff, structure, and service / Jane Hill
Mildly delirious libraries : transforming your library from top to bottom / Pam Sandlian Smith
The new academic library and student services / Jim Morris
An evaluation of selected ASERL Web pages : "best practices" for serving distance learners / Melanie Thomas
Video reference and the library kiosk : experimentation and evaluation / Char Booth
Totem kiosk, not just for the hotel lobby / Kelly Broughton
Copy that! : reaping the potential benefits from incorporating a copy center within access services / Phil Roché
24 hour service at Georgia Southern University : 1989-2007 / Fred Smith
ALI : a digital archive of DAISY books / Asa Forsberg
Retraining is draining : motivating student employees to high performance and longevity / Nancy Lichten Alder
Improving circulation services through staff involvement / Cynthia M. Kisby, Marcus D. Kilman
Great service pays : a model for service delivery in an academic music library / Andrew M. Wilson
Aloha to new learning : uniting student and career staff through training / Lynn N. Baird
Student workers : cross training in the academic environment / Lani Hall Draper, Tina A. Oswald, Margie Renfro
Stacks tour project presents staff development opportunity / Barbara M. Coopey, David Nicastro
Lean thinking in libraries : a case study on improving shelving turnaround / Nancy J. Kress
Phantom use : quantifying in-library browsing of circulating materials / Victoria H. Wagner
Managing lost and missing books / Bethany Badgett Sewell, Andrew Jonathan Miller
Circulation on the go : implementing wireless laptop circulation in a state university academic library / June L. Power
Laptop circulation at Eastern Washington University / Doris Munson, Elizabeth Malia
Beyond "classroom" technology : the equipment circulation program at Rasmuson Library, University of Alaska Fairbanks / Karen Jensen
Computer reservation system / Sandra L. Cannon
The impossible takes a little longer : implementing a copyright policy for electronic reserves / Susan Clayton
Electronic reserves, copyright, and CMS integration : six years later / Jodi Poe, Sonja McAbee
Tackling copyright in the digital age : an initiative of the University of Connecticut libraries / Barbara Oakley, Betsy Pittman, Tracey Rudnick
Textbooks 101 : textbook collection at the University of Minnesota / Caroline Crouse
IFLA guidelines for best practice for interlibrary loan and document delivery / Joan E. Stein
Books-on-demand pilot program : an innovative "patron-centric" approach to enhance the library collection / Michelle Foss
Having java in the library doesn't necessarily require a coffee cart : using an object-oriented programming language to streamline circulation services for a distance education university / Sara Godbee, Mark deJong
Bringing delivery into the fold : a discussion of cross-departmental document delivery service implementation in academic libraries / Erik Mitchell, Cristina Yu
We deliver! : Randall express delivery service / Madeleine Bombeld
Delivering library services to users : a case study of the Sooner Xpress service at the University of Oklahoma / Molly Murphy, Shelly Franklin, Ann Raia
Document delivery to a cast of thousands : free article delivery service at Indiana University / Sherri Michaels.
Edition Notes
"Co-published simultaneously as Journal of access services, volume 5, number 1/2 and number 3 2007"--T.p. verso.
Includes bibliographical references and index.