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Do you long to build a cult like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake?
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Subjects
Customer services, Consumer satisfactionShowing 1 featured edition. View all 1 editions?
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Magnetic service: the secrets of creating passionately devoted customers
2003, Berrett-Koehler Publishers
in English
1576752364 9781576752364
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Feedback?September 15, 2024 | Edited by MARC Bot | import existing book |
February 10, 2019 | Created by MARC Bot | import existing book |