From Carol Crawford's entry in 2013

This is less about superficial charm (speech, grooming, poise), and more about developing the inner qualities that make you a genuinely considerate, warm, likeable human being. The author makes shrewd observations of human nature and how to address our shortcomings. This book is filled with wit, humorous anecdotes, and literary allusions, as well as gritty examples of real life that are just as true today as they were in 1960. I found myself laughing out loud in places and reading sections of it to others because it was so true and funny. The author is considerate of your time, the thoughts are densely packed, and overall this is an enriching, rewarding reading experience that is likely to leave you a wiser, better person in spite of yourself.