Predictable surprises
the disasters you should have seen coming, and how to prevent them
by Max H. Bazerman and Michael D. Watkins
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"9/11 was preceded by a stream of warning signs in the years and months leading up to the disaster. Yet when the attacks occurred, leaders at every level were taken by surprise." "Predictable Surprises goes beyond simply assigning blame to explore why leaders so often miss or ignore impending disasters and what they can do to prevent them. Through detailed and riveting accounts of the events, missed signals, and ignored warnings leading up to 9/11, the fall of Enron, and other high-profile disasters, Bazerman and Watkins explain the cognitive, organizational, and political biases that make predictable surprises so common, and outline proactive steps leaders can take to overcome them."--BOOK JACKET.
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Predictable surprises: the disasters you should have seen coming, and how to prevent them
2004, Harvard Business School Press
Hardcover
in English
1591391784 9781591391784
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Book Details
First Sentence
"Were the earth-shattering events of September 11, 2001, predictable, or were they a surprise?"
Table of Contents
Edition Notes
Includes bibliographical references (p. 299-300) and index.
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| December 21, 2016 | Created by Darby | Edited without comment. |