Facilitating state health exchange communication through the use of health literate practices

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December 22, 2022 | History

Facilitating state health exchange communication through the use of health literate practices

workshop summary

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"Implementation of the Affordable Care Act (ACA) of 2010 will result in significant changes to the U.S. health care system. Among its many provisions, the ACA will extend access to health care coverage to millions of Americans who have been previously uninsured. Many of the newly eligible health insurance consumers will be individuals of low health literacy, some speakers of English and others more comfortable using languages other than English. Health insurance terms such as "deductible," "co-insurance," and "out-of-pocket limit" are difficult to communicate even to those with moderate-to-high levels of health literacy and so health exchanges will face challenges as they attempt to communicate to the broader community. In addition to having to convey some of these basic, and yet complex, principles of insurance, state exchanges will be attempting to adapt to the many changes to enrollment and eligibility brought about by ACA. The Institute of Medicine (IOM) convened the Roundtable on Health Literacy that brings together leaders from the federal government, foundations, health plans, associations, and private companies to discuss challenges facing health literacy practice and research and to identify approaches to promote health literacy in both the public and private sectors. The roundtable sponsored a workshop in Washington, DC, on July 19, 2011, that focused on ways in which health literacy can facilitate state health insurance exchange communication with potential enrollees. The roundtable's workshop focused on four topics: (1) lessons learned from existing state insurance exchanges; (2) the impact of state insurance exchanges on consumers; (3) the relevance of health literacy to health insurance exchanges; and (4) current best practices in developing materials and communicating with consumers. Facilitating State Health Exchange Communication Through the Use of Health Literate Practices summarizes the presentations and discussion that occurred during the workshop. The report provides an overview of health insurance exchanges, presents evidence on the extent to which consumers understand underlying health insurance concepts, and describes the relevancy of health literacy to health insurance reform and how health literacy interventions can facilitate the implementation of health insurance reforms. The report also provides a review of best practices in developing materials and communicating with consumers, and concludes with reflections on the workshop presentations and discussions by members of the roundtable and its chair"--Publisher's description.

Publish Date
Language
English
Pages
101

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Previews available in: English

Book Details


Table of Contents

Introduction
State health insurance exchanges: overview
State insurance exchanges' impact on consumers
Health literacy relevance to health insurance exchanges
Current best practices in developing materials and communicating with consumers
Reflections on lessons learned.

Edition Notes

Includes bibliographical references.

Also available in Open Book format via the National Academies Press home page.

Published in
Washington, D.C
Other Titles
Health literate practices

Classifications

Library of Congress
RA440.3.U5 F32 2012, , RA440.3.U5

The Physical Object

Pagination
xiv, 101 p. :
Number of pages
101

ID Numbers

Open Library
OL25342215M
Internet Archive
facilitatingstat0000unse
ISBN 10
0309220297
ISBN 13
9780309220293
LCCN
2012419507
OCLC/WorldCat
778722196

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December 22, 2022 Edited by MARC Bot import existing book
August 14, 2021 Edited by MARC Bot import existing book
August 3, 2020 Edited by ImportBot import existing book
June 14, 2012 Created by LC Bot import new book