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Strategy mapping for learning organizations: building agility into your balanced scorecard
2011, Gower Pub.
in English
0566088118 9780566088117
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Book Details
Table of Contents
The benefits and principles of strategy mapping
Strategy and strategy management
Managing strategy : a context of governance, strategy, and learning
Capturing strategy and change in strategy maps
The organisation's context
Exploring the organization's context and value chain
Future thinking, your strategy and the tangible future
Overall design
Strategic themes
Designing the cascade of strategy maps
Detailed design
The questions to ask when developing your strategy map
Objectives before measures
Detailing the perspectives
The customer perspective and customer objectives
The financial perspective and financial objectives
The environmental & social impact perspective
The process perspective and process objectives
The learning & growth perspective and objectives
The organizational values perspective
The external perspective
Alignment
Aligning programmes, projects and investment in change
Aligning budgets and the budgeting process in a learning organization
Representing and managing risk in strategy maps and balanced scorecards
Communication & use
Telling the story of your strategy
Managing with your strategy map and revising your strategy map.
Edition Notes
Includes bibliographical references and index.