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Romancing the big Q: dancing with the quality gorilla
2012, AABB Press
in English
1563958295 9781563958298
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Book Details
Table of Contents
Get the mud out : quality is built on concrete leadership / Gemini O. Majkowski
Searching for direction : focus on organizational strategies / Jacquelyn K. Carpenter Badley
On the inside looking out : focusing on external constituencies / Lisa M. Walters
On the outside looking in : focusing on internal constituencies / Deborah Miller
Got data? : measurement, analysis, and knowledge management / Lisa M. Walters
Process management : marrying the internal organization to the cruel, cruel world / Angela Grovenstein
Results : the proof is in the pudding / Lisa M. Walters
I can't believe that happened! / Lisa M. Walters
The romance never ends : dancing with the gorilla / Deborah Miller.
Edition Notes
Includes bibliographical references and index.
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Feedback?March 15, 2012 | Created by LC Bot | import new book |