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Power listening: mastering the most critical business skill of all
2012, Portfolio/Penguin
in English
1591844622 9781591844624
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Book Details
Table of Contents
Listening is worth the effort
What kind of listener are you?
Respect your conversation partner
How to keep quiet most of the time
Challenge all assumptions
Keeping your focus
Introduction to section two
Sorting the chaos
What is the mandate?
What is the plan?
What is the team?
How will we get it done?
Is it getting personal?
Introduction to section three
Reaping the benefits
Connecting better and listening to better judgment
Changing your organization through listening
Conclusion
What to do on monday morning.
Edition Notes
Includes index.
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