An edition of Communicating (2012)

Communicating

A social, career and cultural focus

12th ed.

by , , , and

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Cover of: Communicating by Roy M. Berko
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Last edited by MARC Bot
September 25, 2020 | History
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An edition of Communicating (2012)

Communicating

A social, career and cultural focus

12th ed.

by , , , and

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

Updated in its 12th edition, Communicating: A Social, Career, and Cultural Focus offers a comprehensive blend of basic communication theory, research and skills, with a strong emphasis on relationship communication (social), workplace communication (career) and intercultural communication (culture). This highly regarded introduction to communication text introduces the basic principles of communication and applies them to interpersonal, group, interviewing, and public speaking contexts. The new edition features an increased emphasis on electronically-mediated communication and the impact of technology on our daily communication, a significantly updated research base and a reorganization of the public speaking chapters.

Publish Date
Publisher
Pearson
Language
English
Pages
480

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Previews available in: English

Subjects
Communication

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Cover of: Communicating
Communicating: A social, career and cultural focus
2012, Pearson
in English - 12th ed.
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Book Details

Table of Contents

CHAPTER 1. The Human Communication Process Page 1 Communication Defined Page 3 The Components of Human Communication Page 5 Communication as a System Page 13 Models of Communication Page 14 The Media as Communicators Page 19 Communication and Culture Page 21 First Amendment Speech Page 27 Ethics and Communication Page 29 In Conclusion Page 32 Learn by Doing Page 32 Key Terms Page 33 CHAPTER 2. Foundations of Verbal Language Page 34 Origins of Human Language Page 35 The Languages We Use Page 45 Using Verbal Language Page 49 In Conclusion Page 51 Learn by Doing Page 51 Key Terms Page 51 CHAPTER 3. Nonverbal Communication Page 52 Sources of Nonverbal Signs Page 55 Emotional Influences on Nonverbal Communication Page 58 Verbal and Nonverbal Relationships Page 59 Categories of Nonverbal Communication Page 61 Using Nonverbal Communication Page 78 You and Nonverbal Communication Page 78 In Conclusion Page 79 Learn by Doing Page 79 Key Terms Page 79 CHAPTER 4. Listening Page 80 The Importance of Listening Page 81 The Listening Process Page 84 Listening Apprehension Page 101 Improving Your Listening Page 101 In Conclusion Page 104 Learn by Doing Page 105 Key Terms Page 105 CHAPTER 5. The Self and Perception Page 106 Self-Talk Page 107 Self-Concept Page 108 Cognitive Processing Page 113 Perceptions Page 114 The Self Page 115 Need Drives Affecting Communication Page 119 Communication Apprehension Page 122 The Role of Culture on Self-Communciation Page 126 In Conclusion Page 128 Learn by Doing Page 128 Key Terms Page 129 CHAPTER 6. Interpersonal and Electroniclly Mediated Communication Page 130 Basic Concepts of Interpersonal Communication Page 131 Self-Disclosure Page 134 The Self and Others Page 136 Seeking Approval Page 138 Gaining Compliance Page 139 Emotions as A Factor in Interpersonal Communication Page 140 Power as A Factor in Interpersonal Communication Page 140 Male/Masculine-Female/Feminine Communication Page 143 Sexual Harassment and Bullying Page 148 Relationships Page 151 Electronially Mediated Communication Page 159 In Conclusion Page 171 Learn by Doing Page 171 Key Terms Page 172 CHAPTER 7. Interpersonal Skills and Conflict Management Page 173 Participating in Conversations Page 174 Giving Directions Page 177 Requesting Page 178 Expressing Empathy Page 180 Dealing with Interpersonal Conflict Page 181 Criticism Page 204 Apologizing Page 205 In Conclusion Page 208 Learn by Doing Page 208 Key Terms Page 209 CHAPTER 8. The Interview Page 210 The Interview and The Role of The Participants Page 211 Types of Interviews Page 216 In Conclusion Page 241 Learn by Doing Page 241 Key Terms Page 242 CHAPTER 9. The Concepts of Groups Page 243 Groups Defined Page 244 Group Versus Individual Actions Page 244 Types of Groups Page 246 Group Operations Page 252 Making Group Decisions Page 256 Decision-Making Techniques Page 259 Group Setting Page 262 Mediated Meetings Page 265 In Conclusion Page 269 Learn by Doing Page 269 Key Terms Page 270 CHAPTER 10. Participating in Groups Page 271 Cultural Differences in Groups Page 272 The Group Participant Page 276 The Group Leader and Group Leadership Page 282 In Conclusion Page 291 Learn by Doing Page 291 Key Terms Page 292 CHAPTER 11. Public Speaking: Planning the Message Page 293 The Listenable Speech Page 294 Preparing a Speech: An Overview Page 295 Parameters of Public Speaking Page 296 Ethics of Public Speaking Page 296 Analyzing the Parameters of Speeches Page 299 Modes of Presentation Page 308 In Conclusion Page 317 Learn by Doing Page 317 Key Terms Page 318 CHAPTER 12. Public Speaking: Developing The Message Page 319 Sources of Information Page 320 Supporting Material Page 328 Use of The World Wide Web Page 333 Techniques For Presenting Supporting Material Page 336 In Conclusion Page 341 Learn by Doing Page 341 Key Terms Page 342 CHAPTER 13. Public Speaking: Structuring the Message Page 343 Structure of A Speech Page 344 The Introduction Page 344 The Central Idea Page 348 The Body Page 349 The Conclusion Page 356 Alternative Methods of Organizing the Speech Page 357 Transition Into the Question-And-Answer Session Page 364 Role of Culture on Speech Structure Page 365 In Conclusion Page 367 Learn by Doing Page 367 Key Terms Page 368 CHAPTER 14. Public Speaking: The Informative Speech Page 369 The Role of Informative Speaking Page 371 Characteristics of Informative Speaking Page 371 Classifications of Informative Speaking Page 372 Informative Briefings Page 373 Question-And-Answer Sessions Page 378 Speeches of Introduction Page 380 The Informative Process in Action Page 381 In Conclusion Page 383 Learn by Doing Page 383 Key Terms Page 384 CHAPTER 15. Pubic Speaking: The Persuasive Speech Page 385 Persuasive Speaking Page 386 The Process of Persuasion Page 386 Persuasive Strategies Page 388 Role of Influence in Persuasion Page 390 Classical Components of the Persuasive Message Page 392 Logical Arguments Page 395 The Role of Emotions in Persuasion Page 400 Psychological Appeals Page 401 Structure of The Persuasive Message Page 406 Introduction Page 407 Body Page 407 Conclusion Page 408 Culture and Persuasion Page 408 In Conclusion Page 412 Learn by Doing Page 412 Key Terms Page 412 CHAPTER 16. Public Speaking: Presenting the Message Page 413 Speaking with Confidence Page 414 Aspects of Oral and Physical Speech Presentation Page 414 Public Speaking Anxiety/Stage Fright Page 418 Presenting Visuals in a Speech Page 422 Rehearsing the Speech Page 424 Dealiing with Difficulties During a Speech Page 426 The Role of Culture on Speech Presentation Page 426 In Conclusion Page 429 Learn by Doing Page 429 Key Terms Page 429

Edition Notes

Published in
Upper Saddle River, N.J

Classifications

Dewey Decimal Class
302.2
Library of Congress
P90 .B416 2012, P90.B416 2012

The Physical Object

Pagination
480p.
Number of pages
480

ID Numbers

Open Library
OL25005116M
Internet Archive
communicatingsoc0000berk_c5h9
ISBN 10
0205029418
ISBN 13
9780205029419
LCCN
2011032483

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Library of Congress MARC record
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September 25, 2020 Edited by MARC Bot import existing book
September 8, 2014 Edited by Zearin Added authors
September 8, 2014 Edited by Zearin Added new cover
September 8, 2014 Edited by Zearin Added new cover
October 20, 2011 Created by LC Bot import new book