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Edition | Availability |
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1
Surviving dreaded conversations: talk through any difficult situation at work
2010, McGraw-Hill
in English
0071630252 9780071630252
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Book Details
Table of Contents
From dread to said
Healthy heads, healthy hearts, healthy words
Personalities and feelings
Professional maturity
Shooting straight from the mouth
Employee to boss
Coworker to coworker
Boss to employee
Employee to customer/client
Closure
Dreaded conversations in action.
Edition Notes
Includes index.
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Feedback?November 23, 2010 | Created by ImportBot | initial import |