An edition of Reference and information services in the 21st century (2009)

Reference and information services in the 21st century

an introduction

2nd ed.

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Reference and information services in the 21s ...
Kay Ann Cassell
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November 19, 2010 | History
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An edition of Reference and information services in the 21st century (2009)

Reference and information services in the 21st century

an introduction

2nd ed.

by

  • 0 Ratings
  • 0 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
Neal-Schuman Publishers
Language
English
Pages
461

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Subjects
Reference services (Libraries), Bibliography, Electronic reference services (Libraries), Directories, Electronic reference sources, Reference books

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Edition Availability
Cover of: Reference and information services in the 21st century
Reference and information services in the 21st century: an introduction
2009, Neal-Schuman Publishers
in English - 2nd ed.
  • Not in Library
Libraries near you: WorldCat

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Book Details

Published in

New York

Table of Contents

Introduction to reference and information services
Determining the question : in-person, telephone, and virtual reference interviews
Finding the answer : basic search techniques
Answering questions about books, magazines, newspapers, libraries and publishing, and bibliographic networks : bibliographic resources
Answering questions about anything and everything : encyclopedias
Answering questions that require handy facts : ready reference sources
Answering questions about words : dictionaries
Answering questions about events and issues, past and present : indexes and full-text databases
Answering questions about health, law, and business : special guidelines and sources
Answering questions about geography, countries, and travel : atlases, gazetteers, maps, geographic information systems, and travel guides
Answering questions about the lives of people : biographical information sources
Answering questions about governments : government information sources
When and how to use the Internet as a reference tool
Reader's advisory work / Mary K. Chelton
Reference work with children and young adults / Mary K. Chelton
Information literacy in the reference department
Selecting and evaluating reference materials
Managing reference departments
Assessing and improving reference services
Reference 2.0
The future of information service.

Edition Notes

Includes bibliographical references and indexes.

Other Titles
Reference and information services in the twenty-first century

Classifications

Dewey Decimal Class
025.5/24
Library of Congress
Z711 .C355 2009

The Physical Object

Pagination
xvii, 461 p. :
Number of pages
461

ID Numbers

Open Library
OL24448120M
ISBN 10
155570672X
ISBN 13
9781555706722
LCCN
2009023650
OCLC/WorldCat
316058676

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November 19, 2010 Created by ImportBot initial import