Surviving dreaded conversations
talk through any difficult situation at work
by Donna Flagg
The essential guide for managers andprofessionals dealing with difficultworkplace conversationsSurviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.
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| Edition | Availability |
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1
Surviving dreaded conversations: talk through any difficult situation at work
2010, McGraw-Hill
in English
0071630252 9780071630252
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2
Surviving Dreaded Conversations
2009, McGraw-Hill
Electronic resource
in English
9780071636 9789780071639
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|
3
Surviving dreaded conversations: how to talk through any difficult situation at work
2009, McGraw-Hill
in English
0071630252 9780071630252
|
zzzz
|
4
Surviving dreaded conversations: how to talk through any difficult situation at work
2009, McGraw-Hill
in English
0071630252 9780071630252
|
zzzz
|
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Includes index.
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