An edition of Design and management of service processes (1996)

Design and management of service processes

keeping customers for life

by

  • 1 Want to read
Cover of: Design and management of service processes by Rohit Ramaswamy, Rohit Ramaswamy
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December 19, 2023 | History
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An edition of Design and management of service processes (1996)

Design and management of service processes

keeping customers for life

by

  • 1 Want to read

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Publish Date
Publisher
Addison-Wesley
Language
English
Pages
424

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Previews available in: English

Subjects

Management Service industries Customer services Production planning Total quality management Quality control Services Service à la clientèle Gestion Qualité totale Production Process control Customer services--management Service industries--quality control Hf5415.5 .r35 1996 658.8/12
Edition Availability
Cover of: Design and management of service processes
Design and management of service processes: keeping customers for life
1996, Addison-Wesley
in English

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Book Details

Edition Notes

Includes bibliographies and index.

Published in
Reading, MA
Series
Engineering process improvement series

Classifications

Library of Congress
HF5415.5 .R35 1996, HF5415.5.R35 1996

The Physical Object

Pagination
xxvii,424p. :
Number of pages
424

Edition Identifiers

Open Library
OL22339885M
Internet Archive
designmanagement0000rama
ISBN 10
0201633833
LCCN
96004344
LibraryThing
1726917
Goodreads
1639390

Work Identifiers

Work ID
OL13573777W

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