Performance scorecards
measuring the right things in the real world
by Richard Y. Chang
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"Performance Scorecards helps busy leaders slice through the information glut to reduce the time they have to spend deciphering data and increase their ability to make the right business decisions.".
"Performance Scorecards can be customized to measure the factors specific to an individual organization's progress, providing a greater degree of flexibility than ever before Managers can use Performance Scorecards to gauge sales, employee satisfaction, quality - whatever factors most influence their own company's success.".
"Readers learn how Performance Scorecards can help them focus on the measures that matter to their own customers, employees, and stakeholders - and implement the right measures in the right places at the right times."--BOOK JACKET.
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| Edition | Availability |
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Performance scorecards: measuring the right things in the real world
2000, Jossey-Bass Publishers
in English
- 1st ed
0787952729 9780787952723
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Includes bibliographical references (p. 161-162)
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| July 9, 2024 | Edited by MARC Bot | import existing book |
| May 27, 2024 | Edited by dcapillae | merge authors |
| October 17, 2022 | Edited by ImportBot | import existing book |
| February 15, 2020 | Edited by ImportBot | import existing book |
| December 11, 2009 | Created by WorkBot | add works page |