Factors influencing the effectiveness of service quality initiatives and their implementation in UK banks

Factors influencing the effectiveness of serv ...
Eileen Cronin, Eileen Cronin
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December 11, 2009 | History

Factors influencing the effectiveness of service quality initiatives and their implementation in UK banks

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Publish Date
Language
English

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Book Details


Edition Notes

Published in
Sheffield
Series
Management discussion paper series / Sheffield University, School of Management -- no.31, Management discussion paper (Sheffield University, School of Management) -- no.31.

Edition Identifiers

Open Library
OL13975319M

Work Identifiers

Work ID
OL10693514W

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