Managing the professional service firm by David H. Maister
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Services marketing by Valarie A Zeithaml, Valarie Zeithaml, Mary Jo Bitner, Dwayne D. Gremler
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This is Service Design Thinking by Jakob Schneider, Marc Stickdorn
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Service management by James A. Fitzsimmons, Mona J. Fitzsimmons
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Principles of service marketing and management by Christopher H. Lovelock
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Uncommon service by Frances Frei
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Service management and marketing by Christian Grönroos, Christian Grönroos, Christian Gronroos
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This is service design thinking by Marc Stickdorn, Jakob Schneider
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Service Design by Andy Polaine, Lavrans Løvlie, Ben Reason
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Services Marketing Management by Peter Mudie, Angela Pirrie
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Services Marketing Interactive Approach by Raymond P. Fisk, Stephen J. Grove, Joby John
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Managing services by Alan Nankervis, Yuki Miyamoto, Ruth Taylor, John Milton Smith
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Publishing History

This is a chart to show the publishing history of editions of works about this subject. Along the X axis is time, and on the y axis is the count of editions published. Click here to skip the chart.  This graph charts editions published on this subject.
Editions Published
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Prolific Authors

who have written the most books on this subject
Jochen Wirtz, 5 books
Mona J. Fitzsimmons, 4 books
James A. Fitzsimmons, 4 books
James C. Spohrer, 3 books
Yair Aharoni, 3 books
Kjeld Nielsen, 2 books
Debashis Sarkar, 2 books
Jacquelyn Lynn, 2 books
Jay Kandampully, 2 books
Christopher H. Lovelock, 2 books
Neil Botten, 2 books
Cengiz Haksever, 2 books
Dana V. Tesone, 2 books
John Baschab, 2 books
Joby John, 2 books
Alan Nankervis, 2 books
Marek Korczynski, 2 books
Graham Clark, 2 books
Robert Johnston, 2 books
Günther Schuh, 2 books
Ron Zemke, 2 books
Barry Render, 2 books
Richard Teare, 2 books
Ning Wang, 2 books
Robert Johnston, 2 books