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The empathy factor: your competitive advantage for personal, team, and business success
2011, PuddleDancer Press
in English
1892005255 9781892005250
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Book Details
Table of Contents
Understanding empathy and needs-based awareness
Introducing the third dimension and integrated clarity
Capitalizing on the human element
Basic principles of nonviolent communication
Applying needs-based awareness to the workplace
Making empathy actionable
How to increase self-productivity
How to increase interpersonal productivity
How to increase team or organizational productivity
Needs-based decision-making tools
Transforming our workplaces
Healing workplace anger, guilt, fear, and shame
Connecting with people who stretch our skills
Implications for the future of workplaces.
Edition Notes
Includes bibliographical references.
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- Created July 25, 2011
- 9 revisions
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December 4, 2022 | Edited by ImportBot | import existing book |
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July 25, 2011 | Created by LC Bot | Imported from Library of Congress MARC record. |