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Reengineering and Total Quality Management promised dramatic improvements in profit, efficiency, and quality, but a number of TQM initiatives ended in failure as a result of an incorrect or incomplete implementation process. Here is a book that will help put the odds on your side by giving you specific skills and experience-based advice for successfully planning and implementing process design.
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Previews available in: English
Subjects
| Edition | Availability |
|---|---|
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1
Process redesign: the implementation guide for managers
1997, Addison-Wesley Pub.
in English
0201633914 9780201633917
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2
Process Redesign: The Implementation Guide for Managers (Engineering Process Improvement Series)
September 5, 1996, Prentice Hall PTR
in English
0201633914 9780201633917
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Includes bibliographical references and index.
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