An edition of Setting the Table (2006)

Setting the Table

The Transforming Power of Hospitality in Business

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Last edited by OCLC Bot
April 26, 2011 | History
An edition of Setting the Table (2006)

Setting the Table

The Transforming Power of Hospitality in Business

  • 0 Ratings
  • 20 Want to read
  • 2 Currently reading
  • 2 Have read

In October 1985, at age twenty-seven, Danny Meyer, with a good idea and scant experience, opened what would become one of New York City's most revered restaurants—Union Square Cafe. Little more than twenty years later, Danny is the CEO of one of the world's most dynamic restaurant organizations, which includes eleven unique dining establishments, each at the top of its game. How has he done it? How has he consistently beaten the odds and set the competitive bar in one of the toughest trades around?In this landmark book, Danny shares the lessons he's learned while developing the winning recipe for doing the business he calls "enlightened hospitality." This innovative philosophy emphasizes putting the power of hospitality to work in a new and counterintuitive way: The first and most important application of hospitality is to the people who work for you, and then, in descending order of priority, to the guests, the community, the suppliers, and the investors. This way of prioritizing stands the more traditional business models on their heads, but Danny considers it the foundation of every success that he and his restaurants have achieved. Some of Danny's other insights:Hospitality is present when something happens for you. It is absent when something happens to you. These two simple concepts—for and to—express it all.Context, context, context, trumps the outdated location, location, location.Shared ownership develops when guests talk about a restaurant as if it's theirs. That sense of affiliation builds trust and invariably leads to repeat business.Err on the side of generosity: You get more by first giving more.Wherever your center lies, know it, name it, believe in it. When you cede your core values to someone else, it's time to quit.Full of behind-the-scenes history on the creation of Danny's most famous restaurants and the anecdotes, advice, and lessons he has accumulated on his long and ecstatic journey to the top of the American restaurant scene, Setting the Table is a treasure trove of innovative insights that are applicable to any business or organization.

Publish Date
Publisher
HarperCollins
Language
English
Pages
336

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Previews available in: English

Edition Availability
Cover of: Setting the Table
Setting the Table
Apr 29, 2010, Marshall Cavendish c o Times E, Marshall Cavendish Trade
paperback
Cover of: Setting the Table
Setting the Table: The Transforming Power of Hospitality in Business
2009, HarperCollins Publishers
in English
Cover of: Setting the Table
Setting the Table: The Transforming Power of Hospitality in Business
February 1, 2008, Harper Paperbacks, HarperCollinsPublishers
Paperback in English
Cover of: Setting the Table
Setting the Table
2007, HarperCollins Publishers
in English
Cover of: Setting the Table
Setting the Table
2007, HarperCollins Publishers
in English
Cover of: Setting the Table
Setting the Table: The Transforming Power of Hospitality in Business
2007, HarperCollins Publishers
in English
Cover of: Setting the Table
Setting the Table
2007, HarperCollins
E-book in English
Cover of: Setting the Table
Setting the Table
2007, HarperCollins Publishers
in English
Cover of: Setting the Table
Setting the Table: The Transforming Power of Hospitality in Business
October 3, 2006, HarperCollins
in English
Cover of: Setting the Table
Setting the Table: The Transforming Power of Hospitality in Business
October 3, 2006, HarperCollins
Hardcover in English

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Book Details


The Physical Object

Format
Hardcover
Number of pages
336
Dimensions
9.1 x 5.9 x 1.3 inches
Weight
1.2 pounds

ID Numbers

Open Library
OL9235533M
ISBN 10
0060742755
ISBN 13
9780060742751
OCLC/WorldCat
67361516
Library Thing
1715884
Goodreads
213280

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
April 26, 2011 Edited by OCLC Bot Added OCLC numbers.
August 12, 2010 Edited by IdentifierBot added LibraryThing ID
April 24, 2010 Edited by Open Library Bot Fixed duplicate goodreads IDs.
April 16, 2010 Edited by bgimpertBot Added goodreads ID.
April 30, 2008 Created by an anonymous user Imported from amazon.com record