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Since the first edition of Managing the Unexpected was published in 2001, the unexpected has become a growing part of our everyday lives. The unexpected is often dramatic, as with hurricanes or terrorist attacks. But the unexpected can also come in more subtle forms, such as a small organizational lapse that leads to a major blunder, or an unexamined assumption that costs lives in a crisis. Why are some organizations better able than others to maintain function and structure in the face of unanticipated change? Authors Karl Weick and Kathleen Sutcliffe answer this question by pointing to high reliability organizations (HROs), such as emergency rooms in hospitals, flight operations of aircraft carriers, and firefighting units, as models to follow. These organizations have developed ways of acting and styles of learning that enable them to manage the unexpected better than other organizations. Thoroughly revised and updated, the second edition of the groundbreak...
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Previews available in: English
Subjects
Industrial management, Business, Crisis management, Leadership, Management, Nonfiction, Gestion des connaissances, Zuverlässigkeit, Flexible Planung, Flexibilität, Krisenmanagement, Grenzsituation, Gestion de crise, Gestion de crises, Erwartungshorizont, Unternehmen, Gestion d'entreprise, Gestion de la crise, Crisisbeheersing, Management & management techniques, Business/Economics, Business & Economics, Business / Economics / Finance, Entrepreneurship, Management - General, Business & Economics / Management, Organizational Innovation, Emergency Medical Services, Organization & administration, Commerce, IndustryShowing 10 featured editions. View all 10 editions?
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01
Managing the Unexpected: Sustained Performance in a Complex World
2015, Wiley & Sons, Limited, John
in English
1119175836 9781119175834
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02
Managing the Unexpected: Sustained Performance in a Complex World
2015, Wiley & Sons, Incorporated, John
in English
1118862457 9781118862452
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03
Managing the Unexpected: Sustained Performance in a Complex World
2015, Wiley & Sons, Incorporated, John
in English
111886249X 9781118862490
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04
Managing the Unexpected: Resilient Performance in an Age of Uncertainty
2011, Wiley & Sons, Incorporated, John
in English
0470534230 9780470534236
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05
Managing the Unexpected: Resilient Performance in an Age of Uncertainty
2011, Wiley & Sons, Incorporated, John
in English
1118048512 9781118048511
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06
Managing the Unexpected: Assuring High Performance in an Age of Complexity
2008, Wiley & Sons, Incorporated, John
in English
0470367792 9780470367797
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07
Managing the Unexpected
2007, John Wiley & Sons, Ltd.
Electronic resource
in English
0470178590 9780470178591
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08
Managing the unexpected: resilient performance in an age of uncertainty
2007, Jossey-Bass
in English
- 2nd ed.
0787996491 9780787996499
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09
Managing the Unexpected: Assuring High Performance in an Age of Complexity
July 3, 2001, Jossey-Bass
Hardcover
in English
0787956279 9780787956271
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10
Managing the unexpected: assuring high performance in an age of complexity
2001, Jossey-Bass
- 1st ed.
0787956279 9780787956271
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Book Details
First Sentence
"One of the greatest challenges any business organization faces is dealing with the unexpected."
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- Created April 29, 2008
- 6 revisions
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July 31, 2019 | Edited by MARC Bot | associate edition with work OL3749104W |
August 9, 2010 | Edited by IdentifierBot | added LibraryThing ID |
April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
April 16, 2010 | Edited by bgimpertBot | Added goodreads ID. |
April 29, 2008 | Created by an anonymous user | Imported from amazon.com record |