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Managing service operations: lessons from the service and the manufacturing sectors -- papers from the 4rd [sic] International Conference of the European Operations Management Association, Barcelona 15-18 June, 1997
1997, IESE -- University of Navarra
in English
8486851297 9788486851293
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Book Details
Table of Contents
Transportation and logistics
Technology management
Performance measures and benchmarking
Banking and insurance
SME issues
Supply chain sourcing and outsourcing
Manufacturing and services interface
Education and professional services
Health and hospitality management
Operations improvement : quality and productivity
Service design
Environmental issues, green manufacturing
Country and international studies
Manufacturing issues
Competitive and strategic issues.
Edition Notes
Includes bibliographical references.
The Physical Object
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