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Subjects
| Edition | Availability |
|---|---|
1
SLM solutions: a buyer's guide : the professional's resource for service level management
2004, Enterprise Management Associates
in English
- 3rd ed.
0972083634 9780972083638
|
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|
2
SLM Solutions: A Buyer's Guide, Second Edition
December 2003, Enterprise Management Associates
Paperback
in English
- 2nd edition
0972083626 9780972083621
|
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|
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{{cite book|author=Rick Sturm |date=2004 |title=SLM solutions |publication-place=Boulder, CO |publisher=Enterprise Management Associates |isbn=0-9720836-3-4 |lccn=2004117122 |oclc=57682568 |ol=3317073M}}