An edition of ABC's of relationship selling through service (2005)

ABC's of relationship selling through service

4th Canadian ed.

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Cover of: ABC's of relationship selling through service by Charles Futrell
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Last edited by ImportBot
December 19, 2023 | History
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An edition of ABC's of relationship selling through service (2005)

ABC's of relationship selling through service

4th Canadian ed.

by

  • 0 Ratings
  • 2 Want to read
  • 0 Currently reading
  • 0 Have read

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Publish Date
Publisher
McGraw-Hill Ryerson
Language
English
Pages
443

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Previews available in: English

Subjects
Selling

Showing 5 featured editions. View all 5 editions?

Edition Availability
Cover of: ABC's of relationship selling through service
ABC's of relationship selling through service
2012, McGraw-Hill Ryerson
in English - 5th Canadian ed.
Libraries near you: WorldCat
Cover of: ABC's of relationship selling through service
ABC's of relationship selling through service
2011, McGraw-Hill Irwin
in English - 11e.
Libraries near you: WorldCat
Cover of: ABC's of relationship selling through service
ABC's of relationship selling through service
2009, McGraw-Hill Ryerson
in English - 4th Canadian ed.
Libraries near you: WorldCat
Cover of: ABC's of relationship selling through service
ABC's of relationship selling through service
2006, McGraw-Hill Ryerson
in English - 3rd Canadian ed.
Libraries near you: WorldCat
Cover of: ABC's of relationship selling through service
ABC's of relationship selling through service
2005, McGraw-Hill/Irwin
in English - 8e.
Libraries near you: WorldCat

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Book Details

Table of Contents

The life, times and career of the professional salesperson
Ethics first ... then customer relationships
The psychology of selling: why people buy
Communication for successful selling: how to build relationships
Sales knowledge: customers, products, technologies
Prospecting
The lifeblood of selling
The pre-approach
planning your sales call and presentation
The approach
begin your presentation strategically
The presentation
elements of effective persuasion
Objections
address your prospect's concerns
Closing
the beginning of a new relationship
Follow-up
maintain and strengthen the relationship
Time, territory, and self-management
Retail, business, services and nonprofit selling.

Edition Notes

Early previous Canadian eds. published under title: ABC's of relationship selling.

Includes bibliographical references and index.

Published in
Toronto

Classifications

Dewey Decimal Class
658.85
Library of Congress
HF5438.25 F87 2009

The Physical Object

Pagination
xvii, 443 pages
Number of pages
443

ID Numbers

Open Library
OL27722062M
Internet Archive
abcsofrelationsh0ed4futr_g0r7
ISBN 10
007098493X
ISBN 13
9780070984936
OCLC/WorldCat
294640028

Source records

Internet Archive item record
ISBNdb

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History

Download catalog record: RDF / JSON / OPDS | Wikipedia citation
December 19, 2023 Edited by ImportBot import existing book
March 6, 2023 Edited by CoverBot //covers.openlibrary.org/b/id/13407540-S.jpg
November 23, 2019 Created by ImportBot Imported from Internet Archive item record