An edition of Treating people well
(2018)
Treating people well
the extraordinary power of civility at work and in life
First Scribner hardcover edition.
by Lea Berman
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A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well.--Provided by Publisher.
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Treating people well: the extraordinary power of civility at work and in life
2018
in English
- First Scribner hardcover edition.
1501157981 9781501157981
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Book Details
Table of Contents
Foreword / Laura Bush
Introduction
Begin with confidence
Humor and charm, the great equalizers
The quiet strength of consistency
Listen first, talk later
Radiate calm
Handle conflict diplomatically
Honesty is the best policy (except when it isn't)
The gift of loyalty
Own you mistakes
Keep smiling, and other ways to deal with difficult people
Virtual manners
Details matter
Conclusion.
Edition Notes
Includes bibliographical references (pages 223-226).
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