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The focus of this report is the implementation of Total Quality Management in ten DoD organizations. The Participating organizations were all identified by the Federal Quality Institute as either winners or finalists of the Productivity/Quality Management and Budget. Qualitative data collected included interviews with either top executives or TQM coordinators, documentation of quality management activities. A questionnaire survey was also administered to the executive steering committee of each organization providing a self-assessment of eight dimensions of quality management practices. The report describes the lessons learned, promising practices and the results of the self assessment survey for the participating organizations.
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Subjects
Ratings, Quality management, Quality controlShowing 1 featured edition. View all 1 editions?
Edition | Availability |
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1
Self-ratings of eight factors of quality management at Naval Avionics Center
1991, Naval Postgraduate School, Available from National Technical Information Service
in English
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Book Details
Edition Notes
Title from cover.
"NPS-AS-92-005PR."
"December 1991."
AD A245 218.
Includes bibliographical references (p. 44-45).
aq/aq cc:9116 05/22/98
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July 14, 2020 | Edited by CoverBot | Added new cover |
July 26, 2014 | Created by ImportBot | Imported from Internet Archive item record |