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For well over a century, manufacturing has dictated the developmental growth of management in business, mainly in achieving lower costs and higher quality. The strength of the economy, however, continues to move quickly toward the service sector, bringing with it a number of innovative management techniques tailored to customer service operations. Highlighting the value of using contemporary innovations to help achieve success, New Methods of Competing in the Global Marketplace outlines the benefits that companies can gain by sharing techniques across the manufacturing/services boundary. Emphasizing the similarities between the two components, the book vividly describes this vanishing boundary and shows how the techniques used in one field can be adapted for effective use in the other. It describes how management and manufacturing programs can be personalized to fit individual needs and can be successfully implemented through technology innovations, infrastructure realignments, and cultural adjustments. The authors describe the steps necessary to build an integrated supply chain. They present a novel business input-transformation-output (ITO) model that depicts the basic elements of service operations management and explains how managers use a variety of paths to aid them in the decision making and management of their companies. As a manager, you will find a wealth of practical insight that applies to your business. Stressing the need for knowledge management, this book shows that change is necessary for the future success of all types of organizations.
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Previews available in: English
Subjects
Management, Manufacturing industries, Service industries, Business, Nonfiction, Business & Management, Business & Economics, Business / Economics / Finance, Business/Economics, Purchasing & Buying, Business & Economics / Purchasing & Buying, Customer Service, Industrial Management, Competition, international, Globalization, Manufactures, Service industries, managementShowing 4 featured editions. View all 4 editions?
Edition | Availability |
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1
New Methods of Competing in the Global Marketplace: Critical Success Factors from Service and Manufacturing (Resource Management)
April 11, 2008, CRC
Hardcover
in English
1420051261 9781420051261
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2
New Methods of Competing in the Global Marketplace
2008, Taylor and Francis
Electronic resource
in English
142005127X 9781420051278
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Libraries near you:
WorldCat
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3
New methods of competing in the global marketplace: critical success factors from service and manufacturing
2008, Auerbach Publications
in English
1420051261 9781420051261
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zzzz
Libraries near you:
WorldCat
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4
New methods of competing in the global marketplace: critical success factors from service and manufacturing
2008, Auerbach Publications
in English
1420051261 9781420051261
|
zzzz
Libraries near you:
WorldCat
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- Created June 18, 2010
- 5 revisions
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September 17, 2021 | Edited by ImportBot | import existing book |
July 5, 2019 | Edited by MARC Bot | import existing book |
August 4, 2012 | Edited by VacuumBot | Updated format 'electronic resource' to 'Electronic resource' |
June 19, 2010 | Edited by ImportBot | Added new cover |
June 18, 2010 | Created by ImportBot | Imported from marc_overdrive MARC record. |