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Table of Contents
Your job a manager in health and social care
Improving your effectiveness as a manager
Management and leadership
Understanding motivation
Values and vision
What do your service users want?
Mapping the service environment
Engaging with service users
Managing outcomes with service users
Managing processes
Working with a budget
Service planning, accountability and risk
Quality in services
Working with standards
Management control
Developing effective performance
Managing change
Planning and managing projects.
Edition Notes
First ed. entered under: Martin, Vivien, 1947- .
Includes index.
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- Created September 4, 2009
- 7 revisions
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May 19, 2020 | Edited by CoverBot | Added new cover |
July 29, 2014 | Edited by ImportBot | import new book |
April 6, 2014 | Edited by ImportBot | Added IA ID. |
April 24, 2010 | Edited by Open Library Bot | Fixed duplicate goodreads IDs. |
September 4, 2009 | Created by ImportBot | Imported from Library of Congress MARC record |