How did that happen?
holding people accountable for results the positive, principled way
by Roger Connors
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From the bestselling authors of The Oz PrincipleRoger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.As they’ve worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive “Accountability Connection,” rather than waiting to place blame after problems arise and people fail to deliver.Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.This book can help people at every level, from senior executives to front-line workers, enjoy greater productivity, profitability, and job satisfaction.
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Previews available in: English
| Edition | Availability |
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1
How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
Jul 26, 2011, Portfolio, Portfolio Trade
paperback
1591844142 9781591844143
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2
How Did That Happen?
2009, Penguin USA, Inc.
Electronic resource
in English
1101130059 9781101130056
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3
How did that happen?: holding people accountable for results the positive, principled way
2009, Portfolio
in English
1591842581 9781591842583
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Includes index.
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