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Last edited by MARC Bot
December 18, 2020
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History of edits to

Optimising customer support in contact centres using soft computing approach

Revision When Who Comment Diff
4 December 18, 2020
MARC Bot
 import existing book    
3 April 29, 2011
OCLC Bot
 Added OCLC numbers.    
2 December 15, 2009
WorkBot
 link works    
1 December 4, 2008
ImportBot
 Imported from Library of Congress MARC record.