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The AMA handbook of business letters
Apr 08, 1989, American Management Association, Amacom Books
0814458351 9780814458358
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The AMA handbook of business letters
1989, American Management Association
in English
0814458351 9780814458358
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Book Details
Table of Contents
Planning the letter
Components of an effective letter
Structure : the parts of a letter
Appearance of the letter
Grammar and usage
Word processing
Sales, marketing, and public relations letters
Customer service letters
Credit and collection letters
Letters to vendors and suppliers
Personnel letters
Transmittal letters
Confirmation letters
Request letters
Replies
Permissions letters
Social, personal, and miscellaneous letters
Appendix I. Words to watch
Appendix II. Punctuation
Appendix III. Abbreviations
Appendix IV. Grammar hotline directory.
Edition Notes
Bibliography: p. 349-352.
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- Created April 1, 2008
- 7 revisions
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August 11, 2011 | Edited by ImportBot | add ia_box_id to scanned books |
October 5, 2010 | Edited by ImportBot | Added new cover |
October 5, 2010 | Edited by ImportBot | found a matching MARC record |
July 31, 2010 | Edited by IdentifierBot | added LibraryThing ID |
April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |