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Total Quality Management, Second Edition gives you a completely up-to-date look at how 51 of the world's most successful companies put the total into TQM. Each of these companies, including 13 new additions and 23 Baldrige Award winners, is cited as a benchmark performer in a particular business function. Their examples help you set your sights on specific goals and learn a variety of ways to go about achieving each goal.
Each chapter features the best practices of one manufacturing company, one service company, and one small business.
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Previews available in: English
Showing 3 featured editions. View all 3 editions?
Edition | Availability |
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1
Total Quality Management: Managing Employees
October 2001, Phoenix Audio
Audio Cassette
in English
1590400984 9781590400982
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2
Total quality management: strategies and techniques proven at today's most successful companies
1998, John Wiley
in English
- 2nd ed.
0471191744 9780471191742
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3
Total quality management: strategies and techniques proven at today's most successful companies
1994, Wiley
in English
0471595381 9780471595380
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Book Details
Edition Notes
Includes bibliographical references (p. 271-276) and index.
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- Created April 1, 2008
- 14 revisions
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July 24, 2024 | Edited by MARC Bot | import existing book |
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April 1, 2008 | Created by an anonymous user | Imported from Scriblio MARC record |