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Last edited anonymously
April 29, 2008 | History
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Randy A. Steinberg

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9 works Add another?

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  • Cover of: Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executives

    First published in 2001 — 2 editions
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  • Cover of: Architecting ITIL: a reference for architecting the complete enterprise architecture and configuration items needed to operate an IT service management infrastructure

    First published in 2005 — 1 edition
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  • Cover of: Organizing Itsm: Transitioning The It Organization From Silos To Services With Practical Organizational Change

    First published in 2015 — 1 edition
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  • Cover of: Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives

    First published in 2013 — 1 edition
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  • Cover of: Key Element Guide Itil Service Operation

    First published in 2012 — 1 edition
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  • Cover of: Servicing Itsm A Handbook Of Service Descriptions For It Service Managers And A Means For

    First published in 2013 — 1 edition
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  • Cover of: Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure

    First published in 2014 — 1 edition
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  • Cover of: Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management

    First published in 2005 — 1 edition
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  • Cover of: Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitioners

    First published in 2007 — 1 edition
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We need a photo of Randy A. Steinberg

Subjects

Computer technical support, Information services industry, Information technology, Management, Support services (Management), Management information systems, System design

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ID Numbers

  • OLID: OL2966986A

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History

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April 29, 2008 Created by an anonymous user initial import