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Last edited by Alice Kirk
February 25, 2016 | History
Business leaders inspire others to take positive action in their ventures. In order to succeed at this, they learn to master their Interpersonal Skills.
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Publish Date
2013
Publisher
Bookboon
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Book Details
Table of Contents
Innhold
Preface
What Are Interpersonal Skills and Why Are They Important to Entrepreneurs?
What are Interpersonal Skills?
Soft Skills: A Topic of Study and Consideration Throughout History
How Does Developing Your Interpersonal Skills Make You a Better Entrepreneur?
Key Points From Chapter 1
Quiz – Reviewing Concepts From Chapter 1
Answers to Quiz for Chapter 1
Communication Skills That Set Business Leaders Apart
Why Are Communication Skills Important for a Business Owner?
Active Listening and How It Can Boost Your Sales
Common Barriers to Communication
Body Language: What People Are REALLY Saying
How to Communicate Effectively through Multi-Media Outlets
Key Points from Chapter 2
Quiz – Reviewing Concepts From Chapter 2
Answers to Quiz from Chapter 2
Public Speaking Tips for Business Leaders
Be Prepared
Stay Positive
Tell ’Em a Story
Don’t be Self-Conscious
Seek Professional Help
Key Points from Chapter 3
Quiz – Reviewing Concepts From Chapter 3
Answers to Quiz from Chapter 3
Winning Persuasion and Negotiating Skills
Winning Persuasion Tactics for Business Management
Build Stronger Relationships as You Negotiate
Key Points from Chapter 4
Quiz – Reviewing Concepts From Chapter 4
Answers to Quiz from Chapter 4
The Assertive Entrepreneur: How to Be Heard in Business
Assertion vs. Aggression
Timing
Word Choice
Assertive Body Language
Clarity
Key Points from Chapter 5
Quiz – Reviewing Concepts From Chapter 5
Answers to Quiz from Chapter 5
Resolving Conflict
Conflict Resolution in The Workplace
Learn and Practice Assertive Communication Skills
Establish Healthy Boundaries
Seek First to Understand
Key Points from Chapter 6
Quiz – Reviewing Concepts From Chapter 6
Answers to Quiz from Chapter 6
Be a Source of Inspiration
Integrity
Empathy in the Workplace
Validate Emotions
Be Part of the Solution
Key Points from Chapter 7
Quiz – Reviewing Concepts From Chapter 7
Answers to Quiz from Chapter 7
Resources

