An edition of Assertiveness Re-claim your assertive birthright
(2013)
Assertiveness Re-claim your assertive birthright
by Eric Garner
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Last edited by Tom Morris
September 7, 2022 | History
Assertiveness is one of the most important skills you can learn today. It changes the way you communicate, deal with conflict, and your own relationship with yourself.
You can download the book for free via the link below.
Publish Date
2013
Publisher
Bookboon
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Book Details
Table of Contents
Innhold
What Is Assertiveness?
Dictionary Definitions
Origins
The Assertive Journey
Your Self-Esteem
The Confidence Lane
The Three Modes
What Assertiveness is Not
Outcomes
Benefits
Key Points
The Origins of Assertiveness
The Assertive Child
The Protective Parent
Our Early Years’ Programming
To Stay the Same or Change?
Key Points
Facets of Assertiveness
Winning and Losing
Assertive Rights
Acting Assertively
Speaking Assertively
Problem-Solving
Being Nice
Natural Assertion
Key Points
Applications of Assertiveness
Responding to Compliments
Responding to Criticism
Saying “No” to Others
Overcoming Shyness
Admitting You’re Wrong
Raising Your Self-Esteem
Expressing Your Feelings
Key Points
Assertive Communication
Own Your Communication
Describe, Don’t Judge
Be Specific, not Generalized
Three Words to Eliminate from Your Communication
Making Requests
Asking for Time
Fogging
Broken Record
Constructive Feedback
Key Points
Managing Assertively
Co-operation not Confrontation
Diversity not Sameness
Fairness not Favouritism
Power to Do, not Power to Impress
Openness not Secrecy
Leaders not just Managers
Integrity not Dictatorship
Outdated Models
New Models
Key Points
Managing Conflict
Avoidance
Direct Aggression
Accommodation
Assertiveness
Key Points
Social Confidence
Conversational Openers
Keeping a Conversation Going
Active Listening
Positive Feedback
Safe Disclosure
Presenting Yourself
Avoiding Controversy
Key Points
Assertive Roles at Work
The Assertive Appraiser
The Assertive Boss
The Assertive Chairperson
The Assertive Communicator
The Assertive Customer-Carer
The Assertive Recruiter
The Assertive Team Leader
The Assertive Negotiator
The Assertive Employee
Key Points
Assertiveness Training
Watch Your Self-Talk
Use the ABC Technique
Set a New Trigger
Anchors
Musts into Preferences
Hold On Tightly...
Work on Your Self-Esteem
Practise Affirmations
Practise Visualisations
Get a Role Model
Scripting
Key Points
Web Resources on Assertiveness
Edition Identifiers
Work Identifiers
Links outside Open Library
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| September 7, 2022 | Edited by Tom Morris | merge authors |
| February 5, 2016 | Edited by Alice Kirk | Edited without comment. |
| February 5, 2016 | Created by Alice Kirk | Added new book. |