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Previews available in: French
Subjects
Qualite, Service a la cliente le, ITIL, Gestion, Contro le, Relations clients-fournisseurs, ITIL (Information Technology Infrastructure Library), Industrie de service, Syste me d'information, Gestion de la qualite, Qualite des services, Syste mes d'information, Syste me d'information de gestionShowing 1 featured edition. View all 1 editions?
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Ame liorer la qualite des services avec la gestion des proble mes ITIL
2009, Eyrolles-E d. d'Organisation
in French
2212542208 9782212542202
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Edition Notes
ITIL = Information technology infrastructure library.
En appendice, choix de documents.
Glossaire.
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The Physical Object
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