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Total Quality Management im Bankwesen: Umsetzung des TQM in Universalbanken aufgrund des EFQM-Modells
2002, Haupt
in German
3258064784 9783258064789
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Book Details
Edition Notes
Originally presented as the author's thesis (doctoral)--Universität Zürich, 2001.
Includes bibliographical references (p. 251-262).