| Record ID | marc_records_scriblio_net/part25.dat:15570083:754 |
| Source | Scriblio |
| Download Link | /show-records/marc_records_scriblio_net/part25.dat:15570083:754?format=raw |
LEADER: 00754cam 2200217 a 4500
001 95033737
003 DLC
005 19961018070838.6
008 951025s1996 njua b 001 0 eng
010 $a 95033737
020 $a0134384741
040 $aDLC$cDLC$dDLC
050 00 $aHF5415.5$b.A58 1996
082 00 $a658.8/12$220
100 1 $aAnton, Jon.
245 10 $aCustomer relationship management :$bmaking hard decisions with soft numbers /$cJon Anton.
260 $aUpper Saddle River, N.J. :$bPrentice Hall,$cc1996.
300 $aviii, 183 p. :$bill. ;$c25 cm.
504 $aIncludes bibliographical references (p. 179-181) and index.
650 0 $aCustomer relations$xManagement$xStatistical models.
650 0 $aCustomer relations$xManagement$xCase studies.