| Record ID | marc_openlibraries_sanfranciscopubliclibrary/sfpl_chq_2018_12_24_run05.mrc:45581430:2007 |
| Source | marc_openlibraries_sanfranciscopubliclibrary |
| Download Link | /show-records/marc_openlibraries_sanfranciscopubliclibrary/sfpl_chq_2018_12_24_run05.mrc:45581430:2007?format=raw |
LEADER: 02007cam a2200505Mi 4500
001 878860572
003 OCoLC
005 20151005120429.0
008 140410s2014 njua 001 0 eng d
015 $aGBB444170$2bnb
016 7 $a016697549$2Uk
020 $a9781118826102 (pbk.)
020 $a1118826108 (pbk.)
035 $a878860572
035 $a(OCoLC)878860572
037 $bJohn Wiley & Sons Inc, Order Processing Dept 432 Elizabeth Ave, Somerset, NJ, USA, 08875, (732)4694400$nSAN 200-2272
040 $aUKMGB$beng$cUKMGB$dOCLCO$erda$dSFR$dUtOrBLW
049 $aSFRA
082 04 $a658.872$223
092 $a658.812$bEv153s
100 1 $aEvans, Dave,$d1956-$eauthor.
245 10 $aSocial customer experience :$bengage and retain customers through social media /$cDave Evans, Joe Cothrel.
264 1 $aHoboken :$bJohn Wiley & Sons,$c[2014]
300 $axxi, 362 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $aIncludes index.
520 $aThis book focuses on three main challenges faced by any company: understanding the social landscape, assessing current efforts, and implementing a complete strategy.
650 0 $aSocial media.
650 0 $aCustomer relations.
650 0 $aRelationship marketing.
650 0 $aInternet marketing.
650 0 $aOnline social networks.
700 1 $aCothrel, Joseph P.,$eauthor.
907 $a.b27377386$b12-20-18$c04-03-14
998 $axbt$b05-28-14$cm$da $e-$feng$gnju$h0$i0
957 00 $aOCLC reclamation of 2017-18
907 $a.b27377386$b06-05-14$c04-03-14
956 $aPre-reclamation 001 value: ocn878860572
980 $a0514 sh emd
998 $axbt$b05-28-14$cm$da$e-$feng$gnju$h0$i0
994 $aC0$bSFR
999 $yMARS
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