| Record ID | marc_openlibraries_sanfranciscopubliclibrary/sfpl_chq_2018_12_24_run05.mrc:451640458:3169 |
| Source | marc_openlibraries_sanfranciscopubliclibrary |
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LEADER: 03169cam a2200589 i 4500
001 ocn958497911
003 OCoLC
005 20170620125845.0
008 160908s2017 nyua b 001 0 eng
010 $a2016028725
019 $a911798492
020 $a9781259588662$q(hardcover$qalkaline paper)
020 $a1259588661$q(hardcover$qalkaline paper)
029 1 $aAU@$b000058635774
035 $a(OCoLC)958497911$z(OCoLC)911798492
037 $bMcGraw-Hill, Customer Service Po Box 545, Blacklick, OH, USA, 43004$nSAN 200-254X
040 $aDLC$beng$erda$cDLC$dYDXCP$dBTCTA$dBDX$dOCLCF$dCLE$dYDX$dOCLCO$dOCLCQ$dOCLCO$dSFR$dUtOrBLW
042 $apcc
049 $aSFRA
050 00 $aHD62.15$b.K457 2017
082 00 $a658.4/013$223
092 $a658.4013$bK334L
100 1 $aKendall, Kay,$eauthor.
245 10 $aLeading the Malcolm Baldrige way /$cKay Kendall, Glenn Bodinson.
264 1 $aNew York :$bMcGraw-Hill Education,$c[2017]
300 $ax, 228 pages :$billustrations ;$c24 cm
336 $atext$btxt$2rdacontent
337 $aunmediated$bn$2rdamedia
338 $avolume$bnc$2rdacarrier
500 $a"How world-class leaders align their organizations to deliver exceptional results"--Jacket cover.
504 $aIncludes bibliographical references and index.
505 0 $aAn introduction to Baldrige -- Why employee engagement matters -- Organizational culture and how it impacts employee engagement -- Drivers of employee engagement -- Using data to drive engagement -- When you're already a pretty good organization -- Maintaining momentum when facing a downturn -- The challenges of being a very large organization -- The challenges of being a very small organization -- Getting all of the senior leaders on board -- Confronting a culture of entitlement -- Employee engagement and the bottom line -- Common characteristics of the leaders of Baldrige award-winning organizations -- Lessons learned about the journey -- Other benefits of preparing an application : teamwork and leadership development -- Accelerating excellence.
600 10 $aBaldrige, Malcolm,$d1922-1987.
650 0 $aMalcolm Baldrige National Quality Award.
650 0 $aTotal quality management.
650 0 $aLeadership.
650 0 $aOrganizational effectiveness.
650 0 $aCorporate culture.
700 1 $aBodinson, Glenn,$eauthor.
856 42 $3Contributor biographical information$uhttps://www.loc.gov/catdir/enhancements/fy1618/2016028725-b.html
856 42 $3Publisher description$uhttps://www.loc.gov/catdir/enhancements/fy1618/2016028725-d.html
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938 $aBaker and Taylor$bBTCP$nBK0017291398
938 $aYBP Library Services$bYANK$n12497669
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