Record ID | marc_nuls/NULS_PHC_180925.mrc:97875801:3692 |
Source | marc_nuls |
Download Link | /show-records/marc_nuls/NULS_PHC_180925.mrc:97875801:3692?format=raw |
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005 20150423120850.0
008 060816s2006 nyua b 001 0 eng
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035 $a(CSdNU)u286709-01national_inst
035 $a(OCoLC)71146581
035 $a(OCoLC)71146581
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049 $aCNUM
050 00 $aHF5387$b.C677 2006
082 00 $a174/.4$222
100 1 $aCovey, Stephen M. R.
245 14 $aThe speed of trust :$bthe one thing that changes everything / $cStephen M.R. Covey with Rebecca R. Merrill.
260 $aNew York :$bFree Press,$cc2006.
300 $axxvi, 354 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. [325]-337) and index.
505 0 $aForeword / Dr. Stephen R. Covey -- The One Thing That Changes Everything -- Nothing Is as Fast as the Speed of Trust -- You Can Do Something About This! -- The First Wave-Self Trust -- The Principle of Credibility -- The 4 Cores of Credibility -- Core 1. Integrity: Are You Congruent? -- Core 2. Intent: What's Your Agenda? -- Core 3. Capabilities: Are You Relevant? -- Core 4. Results: What's Your Track Record? -- The Second Wave-Relationship Trust -- The Principle of Behavior -- The 13 Behaviors -- Behavior #1. Talk Straight -- Behavior #2. Demonstrate Respect -- Behavior #3. Create Transparency -- Behavior #4. Right Wrongs -- Behavior #5. Show Loyalty -- Behavior #6. Deliver Results -- Behavior #7. Get Better -- Behavior #8. Confront Reality -- Behavior #9. Clarify Expectations -- Behavior #10. Practice Accountability -- Behavior #11. Listen First -- Behavior #12. Keep Commitments -- Behavior #13. Extend Trust -- Creating an Action Plan -- The Third, Fourth, and Fifth Waves-Stakeholder Trust -- The Third Wave-Organizational Trust: The Principle of Alignment -- The Fourth Wave-Market Trust: The Principle of Reputation -- The Fifth Wave-Societal Trust: The Principle of Contribution -- Inspiring Trust -- Extending "Smart Trust" -- Restoring Trust When It Has Been Lost -- A Propensity to Trust.
520 $aThis book challenges our age-old assumption that trust is merely a soft, social virtue, and instead demonstrates that it is a hard-edged, economic driver--a learnable and measurable skill that makes organizations more profitable, people more promotable, and relationships more energizing. CEO Covey informs readers how to inspire lasting trust in their personal and professional relationships, and in so doing to create unparalleled success and sustainable prosperity in every dimension of life. He shows business, government, and education leaders how to quickly and permanently gain the trust of their clients, coworkers, partners, and constituents. Like a ripple in the pond, trust begins within each of us personally, continues into our relationships, expands into our organizations, extends into our marketplace relationships, and ultimately encompasses our global society. Covey presents a road map to establish trust on every level, build character and competence, enhance credibility, and create leadership that inspires confidence.--From publisher description.
650 0 $aBusiness ethics.
650 0 $aSuccess in business.
700 1 $aMerrill, Rebecca R.
938 $aBaker & Taylor$bBKTY$c26.00$d19.50$i074329730X$n0006796611$sactive
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