| Record ID | marc_nuls/NULS_PHC_180925.mrc:66476481:2673 |
| Source | marc_nuls |
| Download Link | /show-records/marc_nuls/NULS_PHC_180925.mrc:66476481:2673?format=raw |
LEADER: 02673cam 2200481 a 4500
001 9919370080001661
005 20150423120000.0
008 060608s2006 enk 000 0 eng
010 $a 2006018818
015 $aGBA657392$2bnb
016 7 $a013499747$2Uk
020 $a0749448210
020 $a9780749448219
029 1 $aYDXCP$b2444452
029 1 $aNZ1$b11213587
035 $a(CSdNU)u307679-01national_inst
035 $a(OCoLC)70061055
035 $a(OCoLC)70061055
035 $a(OCoLC)70061055
040 $aDLC$cDLC$dYDX$dBAKER$dUKM$dYDXCP$dBTCTA$dOrLoB-B
042 $apcc
049 $aCNUM
050 00 $aHD58.7$b.B565 2006
082 00 $a650.1/3$222
100 1 $aBishop, Sue,$d1949-
245 10 $aDevelop your assertiveness /$cSue Bishop.
250 $a2nd ed.
260 $aLondon ;$aPhiladelphia :$bKogan Page,$cc2006.
300 $avi, 128 p. ;$c22 cm.
440 0 $aCreating success
500 $a"The Sunday times."
505 0 $a1. To be, or not to be? -- Conditioning -- Appropriate behaviour choice -- 2. Prepare to assert yourself -- Tension control -- Inner calm -- 3. Positive thinking -- Self-awareness and self-esteem -- Positive self-image -- Positive language -- Positive affirmations -- Positive outcomes -- 4. Rights and wrongs -- Everyone's basic rights -- 5. Now and then -- How assertive are you? -- 6. Now see hear -- Listening -- The art of small talk -- Conflict resolution -- 7. Body talk -- Body language -- 8. Relationships -- Matching -- Mirroring -- Why bother to match and mirror? -- Relationships with relatives -- 9. Words and phrases -- Direct, assertive communication -- Honesty -- Spontaneity -- 10. Power -- Confident delivery -- Volume and intonation -- Projection -- Position and status -- 11. Yes and no -- Making and refusing rquests -- Broken record technique -- 12. Problem people -- The irate -- The stayer -- The rabbit -- Your boss -- The critic -- 13. Tricky situations -- Giving criticism -- Compliments -- Asking for a rise, promotion for career move -- Being interviewed -- Presentations -- Meetings.
650 0 $aOrganizational behavior.
650 0 $aAssertiveness training.
650 0 $aAssertiveness (Psychology)
650 0 $aInterpersonal relations.
938 $aBaker & Taylor$bBKTY$c17.95$d13.46$i0749448210$n0006815453$sactive
938 $aYBP Library Services$bYANK$n2444452
938 $aBaker and Taylor$bBTCP$n2006018818
947 $fSOBM-ODV$hCIRCSTACKS$p$17.05$q1
949 $aHD 58.7 .B565 2006$i31786102205967
994 $a92$bCNU
999 $aHD 58.7 .B565 2006$wLC$c1$i31786102205967$d7/11/2012$e6/25/2012 $lCIRCSTACKS$mNULS$n3$rY$sY$tBOOK$u10/11/2007