MARC Record from marc_nuls

LEADER: 03509cam 22003494a 4500
001 9919403430001661
005 20150423120403.0
008 020620s2003 njua b 001 0 eng
010 $a 2002026743
015 $aGBA3-Z4569
020 $a0471263788 (alk. paper)
029 1 $aUKM$bbA3Z4569
035 $a(CSdNU)u176470-01national_inst
035 $a(OCoLC)50090242
035 $a(OCoLC)50090242
040 $aDLC$cDLC$dUKM$dC#P$dOrPss
042 $apcc
049 $aCNUM
050 00 $aHD69.C6$bW462 2003
082 00 $a001/.068$221
100 1 $aWeiss, Alan,$d1946-
245 10 $aOrganizational consulting :$bhow to be an effective internal change agent /$cAlan Weiss.
260 $aHoboken, N.J. :$bWiley,$cc2003.
300 $axiv, 256 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. 237-239) and index.
505 0 $aThe Environment -- If It Walks Like a Duck: What Constitutes an Effective Internal Consultant? -- The Role of a Consultant -- The Key Players -- The Basic Dynamics -- The Nature of the Work -- Creating Peer Relationships: How to Be Perceived as a Credible Partner by Line Management -- Eschewing the Touchie-Feelie Nonsense -- Taking the Role of a Peer -- Proactive versus Reactive Advice -- Avoiding the IRS Syndrome -- Tools of the Trade: What You Must Possess to Avoid Being Thrown out the Door -- Key Behaviors -- Mandatory Skills -- Useful Experience -- Intellectual Armament -- The Interactions -- The Role of Conceptual Agreement: The Absolutely Best Way to Establish a Win/Win Project -- Relationship Building -- Trust -- Objectives, Measures, and Value -- Pushing Back -- Formulating the Proposal: How to Ensure that You and the Buyer Meet Each Other's Expectations -- Summations, Not Explorations: The Nine Steps to Irresistible Proposals -- Providing Value-Based Options -- Establishing Joint Accountabilities -- Avoiding Scope Creep -- The Value Proposition: Why Every Client Knows What's Wanted but Not Necessarily What's Needed -- The Difference between "Fix" and "Improve" -- The Difference between Input and Output -- Asking the "Why" Question -- Confronting Basic Premises -- The Intervention -- The Pros and Cons of Living There: How to Maximize Strengths and Minimize Weaknesses -- The Beauty of Institutional Memory -- Looking Outside the Organizational Footprint -- Force Field Analyses -- Combating People Like Me -- The Politics of Terror: How to Reconcile Tough Issues without Being Drawn and Quartered -- Factual versus Emotional Confrontation -- Avoiding Internecine Warriors -- Persuasion through Self-Interest -- Avoiding the Savior Complex -- Knowing When to Stop: How to Disengage, Give Credit, and (It's Allowed) Take Credit -- Assessing Progress and Completion -- Making a Clean Break -- Closing the Loop with the Buyer -- Blowing Your Own Horn -- The Aftermath -- Assessing Value: How to Follow-Up and Leverage Your Success -- Developing Your Skills -- Developing Other Buyers -- Creating a "Brand" -- Marketing "Gravity" -- The Ethical Quandaries: When to Put Up, Shut Up, and Give Up -- The Ethical Template -- Blowing the Whistle -- Living to Fight Another Day -- When It's Time to Go.
650 0 $aBusiness consultants.
650 0 $aOrganizational change.
650 0 $aOrganizational effectiveness.
949 $aHD 69.C6 W462 2003$i31786101564299
994 $a92$bCNU
999 $aHD 69.C6 W462 2003$wLC$c1$i31786101564299$d5/1/2012$e5/18/2011 $f3/15/2004$g1$lCIRCSTACKS$mNULS$n4$q1$rY$sY$tBOOK$u11/3/2003