MARC Record from marc_nuls

LEADER: 07306nam 2200313Ia 4500
001 9922206760001661
005 20150423142806.0
008 040316s2004 nyu 000 0 eng d
020 $a007143383X
035 $a(CSdNU)u191574-01national_inst
035 $a(OCoLC)54711400
035 $a(OCoLC)54711400
040 $aDPB$cDPB$dOrPss
049 $aCNUM
050 14 $aHF5549.5.R3$bM258 2004
082 04 $a658.3/125$222
100 1 $aMax, Douglas.
245 10 $aPerfect phrases for setting performance goals :$bhundreds of ready-to-use goals for any performance plan or review /$cDouglas Max, Robert Bacal.
260 $aNew York :$bMcGraw-Hill,$cc2004.
300 $axvii, 174 p. ;$c21 cm.
505 0 $aBackground for Developing and Writing Performance Goals -- Using This Book to Write Better Performance Goals -- Setting Performance Goals That Work -- Specific and Measurable Goals? A Balancing Act -- Parts of a Goal Statement -- Goals Without Criteria -- The Goal-Setting Process -- 10 Tips for Setting Performance Goals -- Getting the Most from Performance Goals -- Using the Goals During the Year -- Using Goals for Evaluation and Appraisal -- Perfect Phrases for Setting Performance Goals -- Descriptive Contents -- Performance Goals for Any Position -- Readiness for Work Goals -- Punctuality -- Attendance and Absenteeism -- Health -- Conflict Management and Team Contributions Goals -- Contributions to Team Health -- Contributions to Team Productivity -- Handling Customer Conflicts -- Handling Internal Conflicts -- Self-Management and Work Habits Goals -- Appearance and Clothing -- Ethical/Personal Conduct -- Organization and Use of Time -- Willingness to Help/Volunteer -- Work Outputs and Productivity Goals -- Own Work -- Contributing to Work of Others -- Contributing to Overall Productivity -- Personal and Skill Development Goals -- Assessment -- Formal Learning -- Informal Learning -- Communication Goals -- Interpersonal/Team -- Management -- Customers -- Media Relations -- Performance Goals for General Management Responsibilities -- Managing Performance Goals -- Setting Performance Goals -- Communicating About Performance -- Observing and Documenting -- Performance Appraisal/Review -- Planning Goals -- Financial Planning -- Personnel Planning -- Strategic and Work-Unit Planning -- Work Planning/Scheduling -- Personnel/Hiring/Retention Goals -- Employee Retention -- Forecasting -- Interviewing -- Preparing for Hiring -- Leadership and Organizational Climate Goals -- Communication -- Personal and Staff Development -- Work Climate -- Productivity/Process Improvement/Organizational Results Goals -- Productivity -- Process Improvement -- Organizational Results -- Communications Goals -- Downwards -- Customers/Clients -- Peers -- Upwards -- Performance Goals for Specific Industries and Jobs -- Customer Service and Support--Management Goals -- Customer Communication/Satisfaction -- Customer Service Improvements -- Customer Service Management -- Customer Service Quality -- Customer Service and Support Goals -- Customer Communication -- Customer Satisfaction/Retention -- Customer Service Improvements -- Customer Service Management -- Customer Service Quality -- Information Technology: Hardware and Operations--Management Goals -- Project/Staff Management -- Purchasing and Maintenance -- Results Management -- Information Technology: Hardware and Operations Goals -- Backups/Disaster Recovery -- Customer Support -- Data and Hardware Security -- Maintenance and Operations -- New Equipment -- Information Technology: Software--Management Goals -- Communication/Training -- Productivity -- Project Management -- Information Technology: Software Goals -- Data Entry -- Business Systems Analysis -- Programming -- Testing -- System Deployment -- System Support (Help Desk) -- Financial Goals -- Bottom-Line Results -- Budgeting -- Conformance to Financial Practices -- Spending and Financial Control -- Processing -- Reporting and Communicating -- Revenue Enhancement -- Creative Communication Goals -- Copywriting -- Copyediting/Layout -- Graphic Design -- Web Site Design -- Production/Manufacturing Goals -- Quantity -- Quality -- Safety and Environment -- Food Preparation--Management Goals -- Cleanliness/Hygiene/Safety -- Cost-Effectiveness/Organization -- Quality -- Food Preparation Goals -- Cleanliness/Hygiene/Safety -- Innovation -- Inventory Control/Equipment -- Quality -- Food Services--Management Goals -- Catering -- Customer Service -- Employee Supervision and Training -- Facilities Management -- Food Services Goals -- Environment -- Order Taking/Processing -- Serving -- Transit/Transportation Goals -- Customer Support -- General Operations -- Safety and Maintenance -- Vehicle Operation -- Mechanical Repair and Trades Goals -- Customer Communication -- Diagnosis and Quality of Work -- Speed of Repair -- Work Planning and Estimating -- Human Resources and Personnel--Management Goals -- Compensation/Benefits -- Conformance -- Hiring -- Labor Relations -- Policy Development/Communication -- Staff Development -- Staff Retention/Promotion -- Staff Satisfaction -- Human Resources and Personnel Goals -- Hiring -- Staff Development -- Staff Retention/Promotion -- Staff Satisfaction -- Conformance -- Policy Development/Communication -- Work-Unit Support -- Compensation/Benefits -- Labor Relations -- Other -- Physical Plant Maintenance--Management Goals -- Cleaning -- Plant Maintenance -- Safety -- Physical Plant Maintenance Goals -- Cleaning -- Safety -- Retail/Merchandising--Management Goals -- Customer Service -- Scheduling/Staffing -- Store Management -- Retail/Merchandising Goals -- Checkout/Cash Register -- Customer Service -- Retail Environment -- Stock/Inventory -- Sales and Business Development--Management Goals -- Generating New Sales/Customers -- Managing Current Sales/Customer Relations -- Sales Strategy Development -- Sales Training/Communication -- Sales and Business Development Goals -- Managing Current Sales/Customers -- Generating New Sales/Customers -- Sales-Related Customer Relations -- Sales Strategy Development -- Sales Training -- Security--Management Goals -- Communication -- Compliance -- Improvement -- Supervision and Training -- Theft -- Security Goals -- Communication and Training -- Compliance -- Enforcement -- Improvement -- Theft -- Personal Security -- Premises Security -- Traffic Control -- Support--Management Goals -- Communication, Supervision, and Training -- Office Management -- Scheduling and Work Assignments -- Support Goals -- Clerical/Filing -- Reception -- Secretarial -- Switchboard/Phones -- Workplace Health and Safety--Management Goals -- Compliance -- Improvement and Investigation -- Training and Communication -- Work Environment -- Workplace Health and Safety Goals -- Compliance -- Improvement and Investigation -- Training and Communication -- Work Environment.
650 0 $aEmployees$xRating of.
650 0 $aEmployees$xRating of$xTerminology.
650 0 $aCareer development.
650 0 $aPersonnel management.
700 1 $aBacal, Robert.
949 $aHF 5549.5.R3 M258 2004$i31786101809587
994 $a92$bCNU
999 $aHF 5549.5 .R3 M258 2004$wLC$c1$i31786101809587$d10/5/2011$e9/21/2011 $f6/2/2004$g1$lCIRCSTACKS$mNULS$n5$q1$rY$sY$tBOOK$u5/25/2004