MARC Record from marc_nuls

LEADER: 05882cam 22003374a 4500
001 9922831740001661
005 20150423145446.0
008 040427s2004 enka b 001 0 eng
010 $a 2004009950
020 $a0749440333
035 $a(CSdNU)u238133-01national_inst
035 $a(OCoLC)55054951
035 $a(OCoLC)55054951
040 $aDLC$cDLC$dOrPss
042 $apcc
049 $aCNUM
050 00 $aHD58.8$b.C6565 2004
082 00 $a658.4/06$222
100 1 $aCook, Sarah,$d1955-
245 10 $aChange management excellence :$busing the four intelligences for successful organizational change /$cSarah Cook, Steve Macaulay, and Hilary Coldicott.
260 $aLondon ;$aSterling, VA :$bKogan Page,$c2004.
300 $aviii, 230 p. :$bill. ;$c24 cm.
504 $aIncludes bibliographical references (p. 220-223) and index.
505 0 $aThe change leadership compass -- The change compass -- Business intelligence (BQ) -- Emotional intelligence (EQ) -- Spiritual intelligence (SQ) -- Political intelligence (PQ) -- Developing the intellects needed to help lead change -- How do you handle change? -- Practising the development of potential -- Assessing where you fit on the change leadership compass -- Introduction to business intelligence (BQ) -- Using BQ to inform change -- A new way of doing business -- Increased stakeholder demands -- The psychological contract -- Using BQ to introduce change -- Types of change -- The rate of failure of change -- Pitfalls in change management and how these can be avoided -- Developing BQ -- Increasing your business awareness -- Steps you can take to increase your BQ -- A business framework for change -- Where are we now? -- Where do we want to be? -- How will we get there? -- Auditing the external and internal environment -- The macro and micro environment -- PESTEL -- The near environment -- Supplier analysis -- Emergent opportunities -- Internal analysis -- Culture audit -- Strategic analysis -- SWOT analysis -- Developing a vision of the future -- Identifying long-term goals -- Values and behaviours -- Developing strategies to achieve goals -- Profitable growth -- Scenario planning--what if? -- Structure -- Getting there -- Implementing change -- Planning for change implementation -- Project managing change -- What is spiritual intelligence (SQ)? -- The pathway to creating SQ -- How SQ can help in times of change -- The stages of change -- When to display strong SQ -- The need for meaning and purpose -- Identifying and developing SQ -- Benefits of SQ in organizations -- Reasons why SQ has become so important -- SQ and creativity -- The learning organization -- Examples of SQ in organizations -- Increasing your SQ -- Practical things to do to develop SQ -- Creating your personal vision -- Defining a personal vision -- Why having a personal vision is important -- Finding your purpose -- Identifying your purpose -- Creating your personal values -- Personal values and how they help during change -- Identifying your personal values -- Prioritizing values -- Creating organizational vision and values and bringing them to life -- Why vision and values are helpful during change -- A process for developing a vision for an organization -- Identifying organizational values -- Defining behaviours that drive our values -- Translating values into behaviours -- How values and behaviours create a sense of responsibility -- Assess your organization's values -- An introduction to political intelligence (PQ) -- The importance of PQ during change -- Typical reactions during change -- A model of PQ -- Increasing your PQ -- Identifying stakeholders -- The stakeholders' stance -- Recognizing driving forces and restraining forces -- Individuals' drive to action and positivity -- Recognizing your own and others' power bases -- Assessing your own and others' power base -- Influencing others during change -- Intention versus impact -- Influencing styles -- Dealing with change terrorists, victims and 'yes men' -- Which style of influence do you use most? -- Influence strategies during change -- Assess your use of influencing strategies -- Negotiation skills during change -- Stages of negotiation -- Critical mistakes in negotiating change -- Dealing with conflict during change -- Personality differences within the team -- Lack of interpersonal skills -- Role conflict, lack of clear objectives -- Poor communication -- Change and uncertainty -- Lack of openness and shared values -- Strategies to manage conflict effectively -- Handling conflict in summary -- Developing your PQ through mentoring and coaching -- What is EQ and how can it help during change? -- The difference between the emotional and rational brain -- Tuning into emotional information -- How EQ can help during change -- EQ and transformational change -- EQ and well-being -- Varying effectiveness of leaders during change -- Relationship between change leadership competencies and EQ -- Assessing your EQ -- How to increase your self-awareness -- How to increase your self-confidence -- How to increase your self-discipline -- Self-discipline and managing your emotions -- Self-discipline and managing your stress levels -- How to increase your empathy -- How to take a positive stance on change -- Optimism -- Pessimists -- Reckless optimists -- Pragmatic optimists -- Happiness -- How to increase socially responsible change -- Social responsibility -- How social responsibility helps during change -- Common blocks inhibiting change -- Success factors supporting change.
650 0 $aOrganizational change.
650 0 $aMultiple intelligences.
700 1 $aMacaulay, Steve.
700 1 $aColdicott, Hilary,$d1961-
949 $aHD 58.8 .C6565 2004$i31786101886932
994 $a92$bCNU
999 $aHD 58.8 .C6565 2004$wLC$c1$i31786101886932$d7/11/2007$e5/31/2007 $lCIRCSTACKS$mNULS$n10$rY$sY$tBOOK$u1/27/2005