MARC Record from marc_nuls

LEADER: 05025cam 2200445 i 4500
001 9922760820001661
005 20161129163441.0
008 111103s2012 nyua b 001 0 eng
010 $a 2011041992
015 $aGBB1C6582$2bnb
020 $a9781555707712 (pbk.)
020 $a1555707718 (pbk.)
024 8 $a40020553120
035 $a(CSdNU)u507332-01national_inst
035 $a(OCoLC)759584867
035 $a(OCoLC)759584867
040 $aDLC$erda$beng$cDLC$dYDX$dUKMGB$dYDXCP$dBTCTA$dWV1$dCDX$dBWX$dPUL$dYUS $dMNE$dVP@
042 $apcc
043 $an-us---
049 $aCNUM
050 00 $aZ711$b.L44 2012
082 00 $a025.5/2$223
245 00 $aLeading the reference renaissance :$btoday's ideas for tomorrow's cutting-edge services /$cedited by Marie L. Radford.
260 $aNew York :$bNeal-Schuman Publishers,$c[2012]
300 $axvii, 374 pages :$billustrations ;$c23 cm
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
500 $aThe papers in this volume resulted from presentations at the second Reference Renaissance: Current and Future Trends Conference in 2010.
504 $aIncludes bibliographical references and index.
505 0 $aSetting reference free: reference services for the mobile age / Andrew Walsh -- Envisioning and creating reference futures / Marie L. Radford -- The reference user experience: it's up to you to design it / Steven J. Bell -- We are the user: imagination, sympathy, and the user experience / Wayne Bivens-Tatum -- The user experience and the librarian: now you see 'em, now you don't / James LaRue -- Thoughts on twenty-first-century library services from a disenfranchised user / Jean Costello -- Chattin' 'bout my generation: comparing virtual reference use of millennials to older adults / Marie L. Radford and Lynn Silipigni Connaway -- The tutorial dialogue and problem solving in virtual reference interactions / Mary Kickham-Samy -- Fast and furious: using web conferencing and other tools for virtual reference and instruction / Rebekah Kilzer, Larry Milliken, and Jay Bhatt -- Inventing the future by examining traditional and emerging roles for reference librarians / Amy VanScoy -- Quality and characteristics of student-led virtual reference service: a two-year study / Peter A. Zuber -- We are all stressed out! now what?: looking at stress in libraries / Mary Wilkins Jordan -- More questions than answers: using an observational study to count reference activity / Susan Beatty and Claudette Cloutier -- Researching e-mail reference questions: a review of the literature and implications for practice / Robin E. Veal -- Rolling out roving reference in an academic library / Sara Davidson -- Business community outreach: exploration of a new service role in an academic environment / Patrick Griffis and Sidney Lowe -- Embedded librarians: the Community Reference project / Colbe Galston, Katherine Johnson, Elizabeth Kelsen Huber, and Amy Long -- Virtual reference: variations on a theme in academic libraries / Beth Avery, Elizabeth Brodak, Julie Fronmueller, Nancy Huling, Paul M. Mascarenas, Erin McCaffrey, Sylvia Owens, and Karen Sobel -- Managing mayhem: wrestling with academic library reference and outreach challenges / Kari A. Kozak and Leo P. Clougherty -- Cooperative SMS: the My Info Quest journey / Beth Avery, Karen Docherty, and Shaye White -- Collaborative virtual reference really does work, but it takes a tribe / Kris Johnson, Patrick Farrell, Kristen Laughlin, Paul M. Mascarenas, and Amy Sieving -- Collaborate to succeed: implementing new reference services with SPLAT / Amy Vecchione and Memo Cordova -- Using Libstats statistical tracking software to assess library services for strategic planning / Emily K. Chan and Lorrie A. Knight -- Analyzing the past to invest in the future: usage statistics for research guides from multiple data sources / Carrie Forbes and Christopher C. Brown -- The reference ref: how to referee the assessment process for virtual reference services / Karen Biglin and Karen Docherty -- Leveraging OpenURL click-through statistics to study user behavior / Justin Otto and Doris Munson -- LibAnswers: improving asynchronous service / Lisa Campbell -- It's free, it's interactive, and it's available to all: embracing wikipedia at the reference desk and beyond / Christy Zlatos -- Addicted to print: overcoming book lust in the academic library reference collection / Mary Krautter.
650 0 $aReference services (Libraries)$zUnited States.
650 0 $aElectronic reference services (Libraries)$zUnited States.
650 0 $aInternet in library reference services$zUnited States.
650 0 $aReference services (Libraries)$xForecasting.
700 1 $aRadford, Marie L.,$eeditor of compilation.
947 $fGENERAL$hCIRCSTACKS$p$76.00$q1
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994 $a92$bCNU
999 $aZ 711 .L44 2012$wLC$c1$i31786102816748$d8/12/2013$lCIRCSTACKS$mNULS $q1$rY$sY$tBOOK$u1/4/2013