| Record ID | marc_miami_univ_ohio/allbibs0012.out:9118826:961 |
| Source | Miami University of Ohio |
| Download Link | /show-records/marc_miami_univ_ohio/allbibs0012.out:9118826:961?format=raw |
LEADER: 00961cam 2200265Ii 4500
001 ocm06034988
008 800229s1979 dcua 00010 eng d
040 $aIDZ$cIDZ$dOCL$dMIA
049 $aMIAA
090 $aHF5415.5$b.B53x
100 10 $aBlanding, Warren
245 10 $a133 ways to handle customer complaints /$cWarren Blanding, Leslie Hansen Harps and William R. Henry, Jr
260 0 $aWashington, D.C. :$bMarketing Publications,$cc1979
300 $a99 p. :$bill. ;$c28 cm
504 $aBibliography: p. 99
650 0 $aCustomer relations
650 0 $aConsumer complaints
650 0 $aCustomer services
700 10 $aHarps, Leslie Hansen
700 10 $aHenry, William R
740 01 $aOne hundred thirty-three ways to handle customer complaints
907 $a.b11285254$b04-27-95$c05-14-90
998 $akngl$b04-23-90$cm$da$e-$feng$gdcu$h0$i1
910 $a866134 ajb
945 $g1$i35054001277371$j0$lkngli$o-$p$0.00$s-$t0$u6$v0$w0$x0$y.i11349554$z05-14-90