| Record ID | marc_loc_updates/v40.i22.records.utf8:6259396:870 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v40.i22.records.utf8:6259396:870?format=raw |
LEADER: 00870cam a22002658a 4500
001 2011023545
003 DLC
005 20120522100547.0
008 110610s2011 nyu b 001 0 eng
010 $a 2011023545
020 $a9781423145844 (alk. paper)
040 $aDLC$cDLC
043 $an-us-fl
050 00 $aGV1853.3.F62$bW3417 2011
082 00 $a791.06875924$223
245 00 $aBe our guest :$bperfecting the art of customer service /$cby Disney Institute with Theodore Kinni ; foreword by Robert A. Iger.
260 $aNew York :$bDisney Editions,$cc2011.
263 $a1112
300 $ap. cm.
504 $aIncludes bibliographical references and index.
651 0 $aWalt Disney World (Fla.)
650 0 $aAmusement parks$xCustomer services$zFlorida$zOrlando.
610 20 $aDisney Institute.
700 1 $aKinni, Theodore B.,$d1956-
710 2 $aDisney Institute.