MARC Record from Library of Congress

LEADER: 02877cam a2200301 a 4500
001 2009031717
003 DLC
005 20120320190623.0
008 090810s2009 nju b 001 0 eng
010 $a 2009031717
015 $aGBA964624$2bnb
016 7 $a015302127$2Uk
020 $a9781118156285 (pbk.
020 $a9780470488188 (cloth)
020 $a0470488182 (cloth)
035 $a(OCoLC)ocn317456252
040 $aDLC$cDLC$dUKM$dBTCTA$dYDXCP$dC#P$dCDX$dBWX$dDLC
050 00 $aHF5415.55$b.K89 2009
082 00 $a650.1/3$222
082 00 $a658.812$222
100 1 $aKuzmeski, Maribeth.
245 14 $aThe connectors :$bhow the world's most successful businesspeople build relationships and win clients for life /$cMaribeth Kuzmeski.
260 $aHoboken, N.J. :$bWiley,$cc2009.
300 $axiv, 258 p. ;$c24 cm.
504 $aIncludes bibliographical references and index.
505 0 $aThe common denominator of greatness and success : it's not money, it's people! -- You can be a connector even if you're not a natural people person : how social intelligence makes a major difference in business -- The connector IQ assessment : am I socially intelligent? -- The red zone connectors formula : the principles for building valuable relationships -- Develop a true "what's in it for them" mentality : focusing on others brings more for you -- Listen! Curiously listen! -- Important questions to ask that attract connections -- Getting the sale to close itself : using creative strategies to sell without selling -- Create a memorable experience : differentiating yourself by the impact you leave on others -- Gain a stream of profitable referrals : the litmus test for relationship success -- The employee connection : the critical factor in creating clients for life -- I don't have time to connect! Finding the time to connect with an already busy schedule -- Find a mentor : the influence that leads, motivates and holds you accountable -- Women's organizations : fulfilling a unique need for women to connect -- How to get the most from Outlook, ACT, and other CRM software : strategies for organizing and tracking relationships -- Christmas cards don't work : meaningful strategies for keeping in touch -- Using speaking skills to develop relationships : simple strategies to connect powerfully when speaking to small and large groups -- Connecting through social media technology : how to get the most out of Facebook, LinkedIn, and other social networking sites -- The contrarian networking strategy : create truly effective networking not focused on networking -- Coaching your way through to better relationships : a self-coaching exercise for improving business relationships -- Financial advisor relationship strategies : a niche-based look at connecting with dramatic sales results.
650 0 $aRelationship marketing.
650 0 $aBusiness communication.