| Record ID | marc_loc_updates/v40.i04.records.utf8:19408349:2934 |
| Source | Library of Congress |
| Download Link | /show-records/marc_loc_updates/v40.i04.records.utf8:19408349:2934?format=raw |
LEADER: 02934nam a22003618i 4500
001 2012000917
003 DLC
005 20120120163846.0
008 120113s2012 enk b 001 0 eng
010 $a 2012000917
020 $a9780230347700
040 $aDLC$beng$cDLC$erda
042 $apcc
050 00 $aHD30.2$b.C6247 2012
082 00 $a004.068/4$223
084 $aBUS102000$aBUS035000$aBUS049000$2bisacsh
245 00 $aCollaboration in outsourcing :$ba journey to quality /$cedited by Sjaak Brinkkemper, Professor of Organization and Information, Department of Information and Computing Sciences, Utrecht University & Slinger Jansen, Assistant Professor, Department of Information and Computing Sciences, Utrecht University
260 $aHoundmills, Basingstoke, Hampshire ;$aNew York, NY :$bPalgrave Macmillan,$c2012.
263 $a1203
300 $apages cm
336 $atext$2rdacontent
337 $aunmediated$2rdamedia
338 $avolume$2rdacarrier
520 $a"Although IT outsourcing is nothing new, it remains surprisingly challenging for professionals. This book assists the IT professional in several areas of the outsourcing process: establishing outsourcing relationships, maintaining and managing the relationship, and finally governing outsourcing projects successfully"--$cProvided by publisher.
504 $aIncludes bibliographical references and index.
505 8 $aMachine generated contents note: -- PART I: GOVERNANCE -- Governance Models In Offshore IT Outsourcing -- Security,a Three-Dimensional Case Study -- Mission Critical Outsourcing -- Collaboration of Enterprise Architects in Outsourcing -- A Decision Procedure for the Where and How to Outsource -- Success and Failure in Offshore Development Projects -- PART II: COMMUNICATION AND KNOWLEDGE MANAGEMENT -- Boosting Distributed Collaboration Through -- Retaining Project Knowledge in an Outsourcing Context -- Initial Knowledge Sharing in Outsourcing -- Optimal Team Composition in Distributed Software Development -- PART III: RELATIONSHIP MANAGEMENT AND QUALITY -- Dealing With Trust in Outsourcing Relationships -- IT Service Quality in Outsourcing Relationships -- Selection of Outsourcing Partners -- Conflict Resolution in Outsourcing -- Service Level Agreement in an Outsourcing World -- PART IV: SOFTWARE DEVELOPMENT -- Quality in Distributed Software Product Development -- Distributed Scrum Process Guide -- Project Coordination in Distributed Software Development -- Distributed Requirements Management in an Offshoring Context.
650 0 $aInformation technology$xContracting out.
650 0 $aElectronic data processing departments$xContracting out.
650 7 $aBUSINESS & ECONOMICS / Outsourcing.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / International / General.$2bisacsh
650 7 $aBUSINESS & ECONOMICS / Operations Research.$2bisacsh
700 1 $aBrinkkemper, Sjaak.
700 1 $aJansen, Slinger.