MARC Record from Library of Congress

LEADER: 01571cam a22002654a 4500
001 2010035007
003 DLC
005 20111025154616.0
008 100816s2011 njua b 001 0 eng
010 $a 2010035007
020 $a9780470637524 (acid-free paper)
020 $a0470637528 (acid-free paper)
035 $a(OCoLC)ocn617508796
040 $aDLC$cDLC$dYDX$dBTCTA$dYDXCP$dDLC
042 $apcc
050 00 $aTX911.3.M27$bB35 2011
082 00 $a647.94/068$222
100 1 $aBardi, James A.,$d1947-
245 10 $aHotel front office management /$cJames A. Bardi.
250 $a5th ed.
260 $aHoboken, N.J. :$bJohn Wiley & Sons,$cc2011.
300 $axv, 492 p. :$bill. ;$c25 cm.
520 $a"Hotel Front Office Management uses a human resources approach to cover the unique management and operational challenges in the front offices of today's hotels and lodging facilities. This Fifth Edition continues its emphasis on applying theory and management strategies, as well as providing updated material on select-service hotel front office operation. It addresses the impact of the recession on the hotel business and discusses the impact of social media and guestroom technology on the hotel business and how the Internet is the single most important travel planning and distribution channel in hospitality. There is also new and updated information on environmental and sustainability issues, particularly as it relates to housekeeping topics"--$cProvided by publisher.
504 $aIncludes bibliographical references and index.
650 0 $aHotel management.